Behaviour Management Framework

Behaviour Management and Positive Behaviour Support Framework

 

Introduction & Purpose

This framework outlines our unified approach to promoting positive behaviour, creating a safe, inclusive, and enjoyable environment for all children attending our programmes. It combines our Behaviour Management Framework and Positive Behaviour Guidelines into one clear structure for children, parents, staff, and partner organisations. The aim is to support children to thrive through positive reinforcement, consistent expectations and fair behaviour management processes.

 

Behaviour Expectations (SPLASH & Core Behaviours)

We expect all children, staff, and parents to contribute to an environment that is fun, respectful, and supportive. Our SPLASH values provide a simple, child-friendly framework used daily across the programme:

  • Speak Up
  • Polite
  • Listen to Leaders and each other
  • Active participation
  • Show kindness
  • Helpful

In addition, our core expected behaviours include:

  • Be helpful
  • Be respectful and polite to others
  • Get involved and participate
  • Use kind hands, feet and words
  • Take responsibility for your actions

 

Behaviour Categories

We categorise behaviour into Yellow Card and Red Card behaviours to support consistency, fairness and clarity for children, staff and parents.

Yellow Card Behaviours include:Red Card Behaviours include:
  • Being disruptive
  • Damaging equipment or facilities
  • Failing to follow the mobile phone policy
  • Not taking responsibility for actions
  • Negative or unkind words or actions
  • Not allowing others to be heard
  • Not keeping hands and feet to yourself
  • Repeated not listening or following directions
  • Physical assault or intentional violence towards another participant or member of staff.
  • Discriminatory language or behaviour, including racist, homophobic or other hate-related incidents.
  • Serious verbal threats, intimidation or behaviour intended to cause fear or harm.
  • Stealing, vandalism or deliberate damage to property or facilities.
  • Leaving the programme area without permission, running away from supervision or putting themselves at significant risk.
  • Any behaviour that presents an immediate safeguarding concern.
  • Repeated Yellow Card behaviours where previous interventions have not led to improvement.

 

Behaviour Management Stages

The Behaviour Management Process provides a clear and consistent approach for responding to behaviour concerns across all programmes.
Behaviour concerns are managed through a straightforward Yellow Card and Red Card system, with all incidents recorded and monitored to help identify patterns and support appropriate interventions.

Yellow Card ProcessRed Card Process

A Yellow Card is issued when a child displays behaviour that does not meet programme expectations but is not considered serious enough to warrant immediate removal from the programme.

When a Yellow Card is issued:

  1. The child is spoken to by a member of staff and reminded of expected behaviour.
  2. An Incident Report Form is completed before the end of the day.
  3. Parents or carers are informed of the incident after the session via the incident report form.
  4. The incident is logged and monitored throughout the programme.

The following escalation process applies:

  1. First Yellow Card: Incident recorded and parent/carer informed at the end of the session.
  2. Further Yellow Card Incidents: Any subsequent Yellow Card incidents will be recorded and communicated to parents/carers. Repeated Yellow Card behaviours may result in a Red Card being issued and a cooling-off period being applied.

A Red Card is issued for behaviour that is serious, unsafe, abusive, threatening or completely unacceptable within the programme environment. A Red Card may also be issued where repeated Yellow Card behaviours demonstrate that previous interventions have not been successful.

When a Red Card is issued:

  1. The Responsible Officer or Programme Coordinator must be informed immediately.
  2. An Incident Report Form must be completed on the same day.
  3. Parents or carers must be contacted immediately.
  4. The child may be removed from the activity or collected from the programme.
  5. The Programme Coordinator will review the incident and determine an appropriate outcome.

Possible outcomes include:

  1. Immediate collection from the programme.
  2. A temporary cooling-off period.
  3. Exclusion for the remainder of the week’s programme.
  4. Exclusion for the remainder of the programme.
  5. Permanent exclusion from future programmes.

Red Card decisions will be based on the seriousness of the incident, the level of risk posed, previous behaviour history and the need to ensure a safe environment for all participants.

 

Additional Support & SEND

Some children require additional support due to SEND or other factors. In line with the Equality Act 2010, reasonable adjustments may be made where possible while ensuring the safety and welfare of all children.

  • Parents must provide accurate information about support needs at booking.
  • We review all SEND information to determine suitability and reasonable adjustments.
  • Attendance for children requiring 1:1 care is considered on an individual basis.
  • 1:1 supporting adults must be approved, sign in/out and only support their child.
  • We may contact parents to collect a child if safety or wellbeing is compromised.

 

Behaviour Support Strategies

We recognise that children respond differently to behaviour support. Where concerns arise, staff will work with parents/carers and the child to identify effective strategies that encourage positive behaviour, emotional regulation and successful participation. Information shared by parents will help staff provide appropriate support where needed.

 

Parent Communications & Incident Reporting

Parents are partners in supporting behaviour. Communication is open, transparent and timely. Incident reports are completed for all Yellow and Red Card incidents to ensure clarity and accountability.